Owner FAQs

Successful property management depends on several key responsibilities working together. The most important areas include clear communication with owners and residents, proactive maintenance and vendor management, accurate financial reporting, and the use of modern technology to streamline operations. When these elements are handled well, property owners enjoy fewer headaches, better-performing investments, and happier residents.

Property management fees in the Atlanta area vary depending on the services provided. Most companies charge either a flat monthly fee or a percentage of the monthly rent, typically between 8% and 15%. Some companies also charge separate leasing, renewal, or administrative fees. When comparing companies, it's important to look beyond the price and evaluate the overall value, level of service, and experience you're receiving.

The right property manager should do more than collect rent. Look for a company with strong communication, proven local market knowledge, organized systems, legal expertise, and a commitment to ongoing education. Experience matters, but so does responsiveness, transparency, and a genuine commitment to protecting your investment while delivering excellent service to your residents.

A full-service property management company handles nearly every aspect of managing your rental property. Services typically include marketing your property, resident screening, lease preparation, rent collection, maintenance coordination, property visits and condition reports, financial reporting, lease renewals, and, when necessary, eviction assistance. Professional management helps reduce stress while maximizing your property's long-term performance.

Many landlords reach a point where managing a property themselves becomes more time-consuming than rewarding. If you live far from your rental, struggle with resident issues, don't have time to manage day-to-day operations, or simply want a more passive investment, it may be time to hire a professional property manager. The right management company can save you time, reduce risk, and help improve your property's long-term profitability.

Finding the right property management company isn't just about comparing prices—it's about finding a team you can trust. Look beyond the sales presentation and evaluate their experience, communication style, reputation, and company culture. Choose a company that consistently demonstrates integrity, transparency, and a genuine commitment to putting property owners first.

For many rental property owners, professional management quickly pays for itself. An experienced property manager helps minimize vacancies, place qualified residents, stay compliant with landlord-tenant laws, coordinate maintenance, and protect your investment. If you value your time and want to maximize your property's performance, hiring a professional is often a worthwhile investment.

We proudly manage rental properties throughout the greater Atlanta metropolitan area. While our main office is located in Roswell, our property managers work throughout the region, allowing us to provide responsive, local service wherever your property is located.

Our goal is simple: protect your investment while making property ownership as stress-free as possible. We take the time to understand your goals and keep you informed every step of the way. With experienced professionals managing your property, you can enjoy the benefits of ownership without the day-to-day responsibilities.

Our company was founded in 2008 by Dan Wilhelm, who began managing rental properties in 1997. Although Dan retired in 2024, the values, systems, and expertise he established continue to guide our company today. Many members of our team have been with us for more than a decade, and as a licensed real estate school, we're committed to ongoing education and staying current with industry best practices. We're also real estate investors ourselves, so we understand firsthand the challenges and rewards of property ownership.

We provide comprehensive property management services while giving you the flexibility to be as involved as you'd like. Each owner is paired with a dedicated property manager who serves as your primary point of contact for both leasing and ongoing management. This personalized approach creates better communication, stronger relationships, and a more seamless experience for our clients.

Yes. Each year, we provide an IRS Form 1099 along with a detailed annual financial statement that summarizes your property's income and expenses. These reports give you or your accountant everything needed to prepare your tax return accurately.

Yes. If a resident fails to comply with the terms of the lease, we can guide you through the appropriate legal process. Our team has extensive experience with Georgia landlord-tenant laws and has represented property owners in court when necessary. We work to resolve issues efficiently while protecting your interests throughout the process.

We work with a trusted network of licensed and insured local vendors to ensure repairs are completed professionally and at competitive rates. Because of our long-standing vendor relationships, our clients often benefit from preferred pricing. Unlike many management companies, we do not mark up maintenance invoices or rely on in-house maintenance crews. We recommend only necessary repairs, coordinate the work, and prioritize protecting your investment—not generating additional maintenance revenue.

The real cost of rental property ownership isn't management fees—it's poor management. Bad residents, extended vacancies, and high turnover can significantly reduce your return on investment. Our management fee is 8% of the monthly rent, and we only collect it when the property is occupied and rent is being paid. We also charge a leasing fee equal to one month's rent whenever a new resident is placed and an annual lease renewal fee equal to one-half of one month's rent. We believe in charging fair fees while delivering exceptional service and long-term value.

Protecting your investment is at the heart of everything we do. Our team stays current on landlord-tenant laws, follows proven management practices, and uses a carefully developed lease agreement to reduce risk. In most cases, our company is listed as the landlord on the lease, helping shield owners from many resident disputes. Our proactive policies and extensive experience allow us to confidently protect both your property and your interests.

Well-managed properties consistently produce stronger long-term returns. We help maximize your investment by pricing your property competitively, attracting highly qualified residents, minimizing turnover, and maintaining positive resident relationships that encourage longer lease terms. We also implement proven risk management strategies that help reduce liability, protect your property, and improve your overall return on investment.