3 Ways to Make Tenants Love You
3 Ways to Make Tenants Love You
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Jul 06,2023

3 Ways to Make Tenants Love You

Are you a rental property owner? Or do you want to invest in real estate? If so, there are several factors you need to consider optimizing your return on investment (ROI). Before you rent out your space, it is vital to advertise, maintain, and show the property to prospective tenants. These tasks are time-consuming and costly, forcing many landlords to look the other way.

To minimize turnover and increase profitability, ensure your residents are happy. At 3 Options Realty, tenant satisfaction is vital to lease renewal and high ROI. Our property managers in Peachtree City leverage proven strategies and expertise to help you achieve set goals and objectives in one of the most competitive industries. Here are three ways landlords can make tenants love them.

Start on the Right Foot

The first impression is critical to sealing the deal. Many prospects will judge you upon sight, hence the need to ensure you start on the right foot. Nothing turns away residents faster than unmet expectations. When dealing with tenants, put your best foot forward. This means clarifying who is liable for what and mitigating inconveniences or misunderstandings later.

In addition, hiring a property management company to handle the heavy lifting eliminates delays and improves the quality of your property. Once we approve a tenant, they can access the tenant portal for maintenance requests, rent payments, and suggestions. Although not mandatory, you can set up a welcome package to make them feel at home.

Schedule Maintenance

The most common cause of vacancies is unattended maintenance requests. The last thing anyone wants is a frequently leaking faucet, loose doorknob, or a faulty electrical outlet. While maintenance costs money, think of it as an investment toward your primary goal: turning a profit. When you are on top of repairs and maintenance requests, it reduces the risk of turnovers. You can also work with a professional property management company, ensuring tenants have round-the-clock access to an expert.

Our expert property managers empower 24/7 repair requests, giving your tenants peace of mind during emergencies. After completing the repairs, we schedule follow-up visits to determine if the tenants are satisfied. As a reputable property management company, 3 Options Realty harnesses technology for managing repairs and maintenance, allowing automated notifications, surveys, and minimal administrative overhead.

Clear Communication Channels

Communication is essential for a healthy relationship, and leasing is no exception. To improve communication with residents, schedule check-ins after they’ve settled to ensure everything is going well. This is also an excellent opportunity to address tenants’ inquiries and issues. Another benefit of clear communication channels is the ability to resolve disputes among the residents that can compromise lease renewal.

When tenants have a way to reach you with their needs, it gives them confidence and guarantees their money’s worth. These three tips can help you build a good relationship with your tenants. Contact us at 3 Options Realty and leverage our tools and experience to make better decisions. Please schedule a consultation with our property managers and kick-start your investment on the right foot.

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If you have been rummaging through web results for “property management companies near me,” then you are at the right place. 3 Options Realty’s property managers in Atlanta are experienced and trained to deliver top-tier service. Call 3 Options Realty to speak with a friendly representative today to learn more about our property management & real estate services. We are ready to take your call.

Buy, Sell & Rent with 3 Options Realty

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We use professional market research to determine fair-market rent, and we use broad market advertising to reach a large audience. Our agents will also help you prepare your property and skillfully present your property. Prospective tenants will undergo comprehensive interviews and background screening before we negotiate with them the rental agreement using our proprietary, attorney-reviewed forms.