Exceptions to Policy in Georgia Residential Property Management
Exceptions to Policy in Georgia Residential Property Management
blog1.jpg

Nov 05,2014

Exceptions to Policy in Georgia Residential Property Management

Whenever a landlord asks us to do something that is not what we ordinarily do, we call that an exception to policy.  Assuming that we have sound policies, why would landlords want us to change them?  Usually landlords want a change because they think it is best, but when they invoke this demand they really are not considering that the property management company has certain policies for a reason.  Perhaps they would be better served if they would subscribe without exception to those policies, or at a minimum ask why the policy is or is not in effect—could be a good lesson in the answer to that question.  

Here’s an example:  I had a landlord that wanted to offer the clothes washer and dryer to the tenants.  He thought it would make the house more appealing.  But what my experience has taught me is that such appliances are really not in high demand, so the landlord winds up having to remove them to satisfy a tenant applicant’s needs.  This is pretty easy if the landlord is available when this decision is made.  But we deal with many landlords that live out of state.  It’s not so convenient for them to make such last minute arrangements, and disposing of appliances is not a property manager duty. 

Sometimes the tenants do want the appliances, and when they do, the owner needs to recognize that the repair or replacement of these appliances become a necessary expense if they become nonoperational during the lease term.  Oftentimes landlords will instruct me to stipulate in the lease that such appliances would be provided but that any repairs would be the responsibility of the tenant.  In such cases, any non-operative appliances will be removed from the premises if the tenants elect to not opt in to repair them themselves. 

This solution presents two problems.  First, such a provision is unenforceable.  Under state law the landlord must repair or replace the appliances, and this cannot be waived by contract.  So, while we can put that language in the lease, if the tenant does not object, the landlord wins, but if they do, the landlord has no legal power to enforce the provision.  Second, if the landlord refuses to do a repair, the tenants may become unhappy with the rental and that may be the impetus that causes them to move when the lease term expires.  This creates a lose-lose situation for the landlord.  

Bottom line, trust the policies of your property manager or get another property manager that you can trust.  When you hire a professional, you should listen closely to their professional advice.  After all, it’s for that advice and experience that you had chosen them in the first place, right? 


Terri Clair
Cumming, Georgia
Managing Broker
3 Options Realty, LLC., CRMC®, The Green Broker
678-397-1282
terri@3OptionsRealty.com
http://www.3OptionsRealty.com
 

The author of this Blog is neither an attorney nor an accountant.  Nothing written should be construed as legal advice.  Conclusions conveyed are outcomes based upon practical experience and should not be depended upon to be a common outcome of other similar circumstances. Consult with a professional before making tax or legal decisions about real estate in Roswell, Milton, Alpharetta, Johns Creek, Woodstock, or any other municipality in Georgia..

Recent Blogs

small1
Jan 21,2022
What to Expect as a…

Here at 3 Options Realty, January is a month…

Read More
small1
Jan 18,2022
Benefits of Hiring a Local…

If you own a rental space is an excellent…

Read More
small1
Jul 21,2020
Pros and Cons of Landlord…

The main purpose for writing this BLOG is to…

Read More

Landlord Options

small1
Owner Portal

In appreciation for your continued patronage we are pleased to offer you a management fee rebate equal to 2 months of management fees for any…

Read More
small1
Leasing & Management

If you are interested in professional property management services, you probably have some questions about the process and we have a few questions we…

Read More
small1
Rent Disbursement

Standard Rental Proceeds Disbursement Policy. It is the standard policy of 3 Options Realty to disburse monthly rental proceeds to property owners between the 15th…

Read More

We Are Ready to
Take Your Call

lander1

If you have been rummaging through web results for “property management companies near me,” then you are at the right place. 3 Options Realty’s property managers in Atlanta are experienced and trained to deliver top-tier service. Call 3 Options Realty to speak with a friendly representative today to learn more about our property management & real estate services. We are ready to take your call.

Buy, Sell & Rent with 3 Options Realty

lander1

We use professional market research to determine fair-market rent, and we use broad market advertising to reach a large audience. Our agents will also help you prepare your property and skillfully present your property. Prospective tenants will undergo comprehensive interviews and background screening before we negotiate with them the rental agreement using our proprietary, attorney-reviewed forms.